+ Guarantees & Returns

Cancellation and Guarantee

According to regulations for “Shopping from a distance”  -  You have a right to return your item up to fifteen days after the date of delivery to you, better known as fourthen days cooling-off period.

When items are returned and collected by our delivery person there is a fee for  delivery charge of €6.

Fourthen days cooling off period applies only if items are NOT Opened or Used.

 

Returns

If for some reason you wish to cancel your order or return a product to us, please follow the returns procedure detailed below ensuring that all details are provided as requested. If you have any questions please call our customer service team on 00356 2144 9723 – 00356 2744 9723

For reasons of hygiene, safety and copyright, we cannot refund or exchange the following products unless they are faulty: pillows, personal grooming products, cosmetics, CD, DVD, tapes or other recording media, software or videos.

If items are manufacture damaged these will be replaced. If damaged is caused by clients this does not apply.

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